Should be back up for some time between 5 minutes and forever 
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RBP7 IT and Tech Issues Thread
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sunrise089 Wrote:Should be back up for some time between 5 minutes and forever I think it was 5 minutes.  I missed the window though. I can't connect. I asked Mackoti, and he can not connect either so its not just me.
“The wind went mute and the trees in the forest stood still. It was time for the last tale.”
Chapter Four of Verizon: A Cautionary Tale -
As you may have noticed my recent internet uptime has not been stellar. In fact, in the past two weeks I've had to hard-reset my Optical Network Terminal (ONT) a total of seven times, with a pair of outages less than 10 minutes apart. Initial phone technical support wasn't helpful ("Lets reset that router." -> "Let's reset that ONT.") as often happens when the problem is both fixable and reoccurring, hence each phone rep thinking they'd solved the problem. I finally got a tech who made a note in the file that if the problem happened again he'd dispatch someone, and that someone was supposed to arrive yesterday. The time ticket window they gave was pretty narrow, just 8:00am-9:00pm (sic). The phone guy did tell me though he would have them call+text me with 30 minutes notice so I didn't have to stay home all day. I asked if more notice was possible, and he said I would get a call an hour out and he had noted as such in the file. Yesterday at work I got a text at 3:06pm saying a tech was on the way. Nineteen minutes later a new text came in saying the ticket was cancelled since I wasn't home. I immediately called the national number (there's no way to just call a local office for support, much less the field tech) and after initially chiding me for not being home during my time ticket the new phone agent did attempt to call the field tech and get him to try again. No dice. We were rescheduled for today, and this tech did show up more or less on time (time ticket as reported to me via phone was "before 5:00pm" although the auto-text still said "before 9:00pm") though I still didn't get my hour notice. This tech was both courteous and competent on-site as most have tended to be. He wanted to do a hard reset of my router (clearing all my port settings) which my wife (I was away working) talked him out of, but when the exact circumstances of the problem were explained to him he opened up the ONT, removed a "shield" that he says some installers leave on the fiber cable but that can create issues especially in winter, re-installed and tightened up the cable, installed a new splitter, and gave me a newer model router to swap out later if I wanted to. Knock-on-wood we should be back online and chapter five in this sad saga should be far on the horizon. Fingers crossed...
Looks like it's down again. I've asked sunrise to write chapter 5
 Edit: Actually, his PM box is full so I haven't
Suffer Game Sicko
Dodo Tier Player
%&$^ It To @!#*
Ok, installed new router and, i think, re-forwarded all ports. Let's give this a go.
Uh, remember how we are not supposed to exit to desktop? While, I kinda just did that, so if connection problems pop up, that's probably why. Sorry.
Played in: PBEM 4 [Formerly Jowy's Peter of Egypt] | PBEM 10 [Napoleon of the Dutch] | PBEM 11 [Shaka of France] | EitB XVI [Valledia of the Amurites] | PB7 [Darius of Rome] | Diplomacy 3 [Austria-Hungary] | PBEMm/o vs AutomatedTeller
Tatan Wrote:Uh, remember how we are not supposed to exit to desktop? While, I kinda just did that, so if connection problems pop up, that's probably why. Sorry.I believe if you rejoin the game normally soon after making this mistake, then exit the proper way, it sometimes helps to avoid downtime. Though maybe that's just superstition on my part.
Did Catwalk miss his last turn?
In Soviet Russia, Civilization Micros You!
"Right, as the world goes, is only in question between equals in power, while the strong do what they can and the weak suffer what they must." “I have never understood why it is "greed" to want to keep the money you have earned but not greed to want to take somebody else's money.” |
