September 13th, 2016, 13:33
Posts: 9,706
Threads: 69
Joined: Dec 2010
I have no expertise, but perhaps try loading the game using a different directx option (I always get a window pop up about that when loading Civ 5). I seem to remember having such a problem, and working it out by just trying again and again, but I don't remember for sure...
Perhaps you are using a mod that changes some base configurations?
Perhaps you use a Mac and the game doesn't like it?
Just thinking about possibilities...