WTF got into SOE?
This CAN'T be the same SOE I dealt with in PlanetSide...
For those not in the EQ2 loop, SOE borked the entire game Friday morning. Poof. EQ2? What EQ2? No EQ2 for 24-48 hours depending upon what server you were on, some characters had rollbacks of several hours, and if you logged in an instanced zone you were borked when you got back and had to port out.
The response from SOE?
(1) Hourly updates about progress (even though 95% of them were "we are still hosed and have NO idea how long this will take").
(2) A written apology from the President of SOE today including the information that everyone gets 3 free days of play and EXP gain will be accelerated for 48 hours to make up for the 48 hours they were down.
Back in the PlanetSide SOE day (oooh, a whole 1.5 years ago), such an instance would have drawn:
(1) A statement that things were now back up and you had to expect these sorts of things in online gaming.
(2) Anyone who complained too much in the official forums would have been banned. From the forums AND the game. And their posts deleted.
So, did SOE have a Grinch-like moment and grow a heart, or did WoW looming over them force them to actually act human for a change?
I vote for WoW.
Bless competing MMORPG's, bless them each and every one!
This CAN'T be the same SOE I dealt with in PlanetSide...
For those not in the EQ2 loop, SOE borked the entire game Friday morning. Poof. EQ2? What EQ2? No EQ2 for 24-48 hours depending upon what server you were on, some characters had rollbacks of several hours, and if you logged in an instanced zone you were borked when you got back and had to port out.
The response from SOE?
(1) Hourly updates about progress (even though 95% of them were "we are still hosed and have NO idea how long this will take").
(2) A written apology from the President of SOE today including the information that everyone gets 3 free days of play and EXP gain will be accelerated for 48 hours to make up for the 48 hours they were down.
Back in the PlanetSide SOE day (oooh, a whole 1.5 years ago), such an instance would have drawn:
(1) A statement that things were now back up and you had to expect these sorts of things in online gaming.
(2) Anyone who complained too much in the official forums would have been banned. From the forums AND the game. And their posts deleted.
So, did SOE have a Grinch-like moment and grow a heart, or did WoW looming over them force them to actually act human for a change?
I vote for WoW.
Bless competing MMORPG's, bless them each and every one!